Service Enterprise Integration is developing a business paradigm that is of considerable interest in both the "push" research the academic area and the "pull" research of industry. A prominent example of this development has been the transformation of IBM into a service enterprise and the...

Supply Chain Management (SCM) bezeichnet "...the integration of business processes from the end user through original suppliers that provides products, services, and information that add value for customers." (Global Supply Chain Forum, 1998) SCM basiert insbesondere auf Konzepten des...