Good strategy is not worth much unless it can be put into action. In practice it is usually implementation, not the underlying strategy, that makes a project succeed or fail. This article provides a framework for strategy implementation through action planning. This approach to implementing...

The development of a new skills mix must be seen as part of an organisational change management strategy. It is only credible when it adds value to what an organisation does. The role of baseline skills is examined together with the failure of competency‐based management philosophies to set...

A growing awareness is developing with regard to the need for a highly skilled workforce to maintain and improve the UK′s competitive position. This realisation has developed hand‐in‐hand with fears over the demographic changes anticipated within the population, namely the decline in the...

Innovation and creativity at work have emerged as central concerns in recent years amongst applied researchers and practising managers alike. Little research, however, has addressed the influence of different group membership and organisational status on perceptions of innovation processes. The...

Argues, using extensive historical evidence, for the need to manage the turbulent forces of organizational change to benefit from these apparently unpredictable events, rather than get swept away by them. Argues that the key to success is “Look outwards and add value”.

Reports results from an extensive survey of major American change programmes which revealed a set of clusters of interventions. Most typically, the change programmes involved combinations of intervention techniques. Team‐building, strategic planning, skill building and restructuring were the...

A model for assessing organizational climate has been developed, based on socialization theory. Information was collected on the extent of socialization and its intensity. Results from groups within two different organizations – enlisted Air Force personnel and school district teachers –...

Aims to provide a theoretical basis for, and overview of, self‐evaluation as a beneficial practice. Discusses six issues: (1) types of entrepreneurial organizations and metaphors which may be used to think about them; (2) how self‐evaluation is usefully seen as a learning process; (3) common...

Develops and presents Importance‐Satisfaction Analysis as a simple and highly pragmatic organizational diagnostic tool for both managers and consultants. Specifically, the importance‐performance framework presented in the marketing literature has been adapted for application in the...

Examines some of the implementation issues accompanying the introduction of a major change programme in the UK National Health Service. The data for the case were collected from more than 200 semi‐structured interviews in one NHS region. The change programme itself, called the Resource...