Bin Taher, Nader Asaad; Krotov, Vlad; Silva, Leiser - In: International Journal of Organizational Analysis 23 (2015) 3, pp. 348-363
Purpose – The purpose of this paper is to guide managers on business process reengineering (BPR) and automation projects in the United Arab Emirates (UAE) public sector context. Design/methodology/approach – This paper relies on a literature review and synthesis in the areas of leadership,...