This document reports on a CCP survey of legal and other consumer protections for payment cardholders in OECD Member countries. It also incorporates information gained during the CCP Roundtable on Consumer Protection for Payment Cardholders held in March 2001 in Berlin, Germany. The Roundtable...

This report, part of the 2004 OECD IT Outlook, is the first in a series looking at the distribution of ICT skilled employment in the economy, various ways in which ICT skills needs can be satisfied, and the role of ICT-skilled employment in international services sourcing, or offshoring.

The business services examined in this study include software and information services, R&D and technical services, advertising and marketing, business consulting, recruitment and human resource development services. Digital delivery includes contracted out electronically mediated services...

This paper is aimed at responding to arguments that have been made about the necessity and benefits of structural separation of the telecommunications local loop.

The development of broadband Internet access, has triggered a shift in voice traffic from traditional public switched telephone networks (PSTN) to alternative Internet Protocol (IP) networks.

This report has been developed to support the objectives of the OECD Ministerial Meeting on the Future of the Internet Economy  (Seoul, 17-18 June 2008).

After an overview of general issues relating to spam, this report suggests possible technical and legislative solutions adapted to developing countries, focusing on the fundamental role of Internet Service Providers.

This report examines two issues at the centre of the debate concerning the restructuring of telecommunications services.

Digital technologies and the diffusion of new transmission technologies have increased the number of platforms capable of providing video transmission, and have also altered the traditional characteristics of broadcasting.

This report is a major information resource on governments’ effective efforts to date to foster a shift in culture as called for in the OECD Guidelines for the Security of Information Systems and Networks: Towards a Culture of Security.