Corporate social responsibility : bottom-line issue or public relations exercise? / Lord Tim Clement-Jones -- Corporate citizenship as part of the business model / Geoffrey Bush -- Legislation, litigation, activism and threats / Stuart Thomson -- Measuring corporate social responsibility / Will...

Why do people conform to rules or break them? piecing together the evidence -- Characteristics to build on -- The traditional way of enforcing the law : deterrence -- Fair and proportionate measures -- The need for cooperation -- Trust within and in organisations -- How to learn and improve...