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Web 2.0 and official statistics: The case for a multi-disciplinary approach
Smith, Alan; Rogers, Steven - In: Statistical journal of the United Nations Economic … 25 (2008) 3, pp. 117-124
Persistent link: https://www.econbiz.de/10008275255
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Strategic Leveraging Total Quality and CRM Initiatives: Case Study of Service-Orientated Firms
Smith, Alan - In: Services marketing quarterly 32 (2011) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10008769714
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Chapter 1 - FORGING A NEW BANKING LANDSCAPE - TOP-DOWN VIEW, ASIA FOCUS, REGULATION - ENGINES FOR ECONOMIC GROWTH - Banks are not 'socially useless', as the chairman of the UK regu...
Smith, Alan - In: The banker : global financial intelligence 117 (2010), pp. 8-12
Persistent link: https://www.econbiz.de/10008381727
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LETTERS
Smith, Alan; King, John L.; Czinkota, Michael R.; … - In: Sloan management review 36 (1995) 3, pp. 5-12
Persistent link: https://www.econbiz.de/10006331823
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Use of the 2-by-2 table in Advertising Effectiveness Research - Research designed to monitor campaign effectiveness is flourishing and can be expected to grow further. The 2-by-2 c...
Broadbent, Simon; Smith, Alan - In: Marketing and research today : the journal of the … 27 (1999) 2, pp. 45-51
Persistent link: https://www.econbiz.de/10006389783
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ISO 9000 series of standards: comparison of manufacturing and service organisations
Singh, Prakash J.; Feng, Mei; Smith, Alan - In: International journal of quality & reliability management 23 (2006) 2-3, pp. 122-142
Persistent link: https://www.econbiz.de/10006359496
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ISO 9000 series of standards: comparison of manufacturing and service organisations
Singh, Prakash J.; Feng, Mei; Smith, Alan - In: International journal of quality & reliability management 23 (2006) 2, pp. 122-142
Persistent link: https://www.econbiz.de/10006359724
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Online Privacy Policies and Diffusion Theory Perspectives:
Smith, Alan; Rupp, William - In: Services marketing quarterly 25 (2004) 3, pp. 53-76
Persistent link: https://www.econbiz.de/10007028458
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Information Management Leveraging in the Case of E-Folios:
Smith, Alan; Rupp, William - In: Services marketing quarterly 25 (2003) 1, pp. 47-74
Persistent link: https://www.econbiz.de/10007030857
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Technology Advancements for Service Marketing and Quality Improvement
Smith, Alan - In: Services marketing quarterly 27 (2006) 4, pp. 99-114
Persistent link: https://www.econbiz.de/10007265865