Books Reviewed: N. MacCormick, Questioning Sovereignty: Law, State, and Nation in the European Commonwealth D. Leonard and M. Leonard, The Pro-European Reader T. Kostakopoulou, Citizenship, Identity and Immigration in the European Union: Between Past and Future J. Pellegrin, The Political...

This paper examines truth and reconciliation commissions that have made reference to a longer-term role for education in coming to terms with the past and contributing towards future reconciliation. The countries reviewed are Guatemala, Liberia, Peru, Sierra Leone, South Africa and Timor-Leste....

Knowledge and technologies play an essential part in this rapid-response capability, by maintaining opportunities for continuous improvement and innovation needed in the development of sustainable competitive advantage. However, the low capability of SMEs to provide the required resources is a...

The last decade, and particularly the last few years, have witnessed a remarkable transformation in the construction industry. Today, this industry is one of the most dynamic, innovative and technically advanced of any sector in the UK’s economy. Unfortunately, the industry’s image and its...

Purpose – While manufacturing organisations were early adopters of ISO 9000, lately, many service sector organisations have also pursued adoption. The aim of this paper is to compare the experiences with the standard of the two sectors. Design/methodology/approach – The research collected...

Purpose – To develop a quality management (QM) measurement instrument that has sound psychometric properties and recognizes a key feature of the field, i.e. QM is currently characterized by three competing approaches: standards‐based; prize‐criteria; and, elemental implementation approaches....