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Drug policy harmonization and the European Union

Chatwin, Caroline - 2011

Persistent link: https://www.econbiz.de/10009005857

Burden sharing and cohesion countries in European climate policy : the Portuguese example

Dessai, Suraje; Michaelowa, Axel - 2000

Persistent link: https://www.econbiz.de/10009602284

Management systems integration: survey results

Domingues, Pedro; Sampaio, Paulo; Arezes, Pedro M. - In: International Journal of Quality & Reliability Management 34 (2017) 8, pp. 1252-1294

Purpose The purpose of this paper is to report the results from a survey carried out among Portuguese companies with their management systems (MSs) certified according to, at least two of the following standards: ISO 9001, ISO 14001 and OHSAS 18001. In addition, the results from a second survey...

Persistent link: https://www.econbiz.de/10014801589

Assessing customer satisfaction and loyalty in the retail sector

Biscaia, Ana Rita; Rosa, Maria J.; Moura e Sá, Patrícia; … - In: International Journal of Quality & Reliability Management 34 (2017) 9, pp. 1508-1529

/methodology/approach A survey based on the European Customer Satisfaction Index (ECSI) model was applied to a retail store in Portugal. This …, including Portugal. It has never been used in the context of the Portuguese retail sector and it adds to the discussion on the …

Persistent link: https://www.econbiz.de/10014801593

POLQUAL – measuring service quality in police traffic services

Sarrico, Cláudia S.; F. Ferreira, Luís; Filipe … - In: International Journal of Quality and Service Sciences 5 (2013) 3, pp. 275-289

– POLQUAL. It adapts and applies a modified SERVQUAL approach to police traffic services in Portugal. Design … of out of office traffic services in Portugal. Practical implications – The study provides the police traffic services …

Persistent link: https://www.econbiz.de/10014802831

Efficiency measurement among hypermarkets and supermarkets and the identification of the efficiency drivers

Pestana Barros, Carlos - In: International Journal of Retail & Distribution Management 34 (2006) 2, pp. 135-154

Purpose – The purpose of this paper is to analyse a representative sample of hypermarkets and supermarkets working in the Portuguese market, using a benchmark procedure to compare companies that compete in the same market and thereby deriving managerial and policy implications....

Persistent link: https://www.econbiz.de/10014803233

Shopping centre image dynamics of a new entrant

Quelhas Brito, Pedro - In: International Journal of Retail & Distribution Management 37 (2009) 7, pp. 580-599

Purpose – The purpose of this paper is to investigate how and to what extent the attributes of a new shopping centre entrant evolve during the first seven months of operation, and the implications this has for the incumbents. To capture the strategic relevance of those changes a consumer image...

Persistent link: https://www.econbiz.de/10014803431

Hedonic and utilitarian shopping motivations among Portuguese young adult consumers

Ribeiro Cardoso, Paulo; Carvalho Pinto, Sara - In: International Journal of Retail & Distribution Management 38 (2010) 7, pp. 538-558

Purpose – The purpose of this paper is to identify the main factors that explained the shopping motivations among Portuguese consumers and to categorize possible groups based on those dimensions. The paper also intends to confirm the results obtained in previous studies carried out in the USA,...

Persistent link: https://www.econbiz.de/10014803485

The impact of anchor stores on the performance of shopping centres: the case of Sonae Sierra

Simona Damian, Diana; Dias Curto, José; Castro Pinto, José - In: International Journal of Retail & Distribution Management 39 (2011) 6, pp. 456-475

on the Sonae Sierra shopping centres. Incorporated in Portugal in 1989, Sonae Sierra is an international corporation … specializing in shopping centres. It is co‐owned by Sonae (Portugal) and Grosvenor (UK) who each own 50 per cent. Design …/methodology/approach – The data collection targeted 35 shopping centres in Portugal and Spain with 1,200,000 square feet (or more), for three …

Persistent link: https://www.econbiz.de/10014803532

Some Aspects of Franchising in Portugal

Goncalves, Vitor F.C.; C. Duarte, Maria - In: International Journal of Retail & Distribution Management 22 (1994) 7, pp. 30-40

Portugal has been considered a peripheral market by international franchisors owing to the small market size and, in … decade has witnessed the expansion of etworks and the entry of many new foreign operators in Portugal. The presence of … in Portugal used by foreign participants; the proceedings for implementation of franchise systems at national level …

Persistent link: https://www.econbiz.de/10014803776