What does it take to lead a company which is learning to change and changing to learn? Discusses the practices and principles of proven leaders from firms such as PepsiCo, Tata, Toyota and Wal‐Mart.

Spurred by recession, major Japanese corporations have reduced their workforces, introduced merit pay and performance appraisal, abolished promotion on seniority and moved production overseas. These have been unsettling to a culture which prides itself on stability, continuity, group support and...

“All you need is love” is not only the title of a famous Beatles song but also a guiding principle behind education and training at a multinational retailing chain. This article describes the unusual staff‐development practices employed by Yaohan International Group.

Investigates why unions have found it so difficult to get a foothold in Japanese‐owned automobile factories in the USA.