Purpose – Government is promoting broadband for all, and specifically, is advocating business up‐take of broadband that affords high‐speed internet activity, to foster global competitiveness. Urban areas have economies of scale and the effect on price of concentration of demand. Rural...

Purpose – This study aims to compare the effectiveness of third‐party seals with self‐reported privacy policy statements with regard to the willingness of potential e‐commerce customers to provide web sites with various types of personal information. Design/methodology/approach – A...

Purpose – The purpose of this paper is to use a blended learning environment to introduce principals in small businesses to the benefits of electronic commerce, while avoiding many of the barriers identified in recent research. Design/ methodology/approach – The paper reports results from...

Purpose – The purpose of this paper is to show that the way home‐based internet businesses (HBIBs) are operated and the reasons for which they are started enable HBIBs to bring about variety, and to argue that this variety has a broader impact on the industry and the economy....

Purpose – This study aims to examine the relationship among three main constructs of financial status, e‐commerce components, and Hispanic small businesses' (HSBs') perceptions regarding the contracting process of the United States Department of Agriculture (USDA) as they pertain to HSBs and...

Purpose – The purpose of this paper is to empirically explore small business e‐commerce development and usage of the emerging ICT‐infrastructure for e‐commerce in Sweden. For more than a decade firms in countries with appropriate infrastructures in place have generally been able to...

Purpose – The purpose of this paper is to understand the risks managers and individual supply chains perceive from e-business. Design/methodology/approach – This research takes a long-term, staged view of the risks managers and individual supply chains perceive from e-business. By taking a...

Purpose – Based on theories from the innovation diffusion literature, the purpose of this paper is to develop an integrated model of electronic commerce (EC) adoption in small businesses (SBs) of developing countries. The research model specifies variables at managerial level as the primary...

Services account for over 50 percent ($3.6 trillion) of the 1997 gross domestic product for the USA, and more than 25 percent of world trade. However, information technology and the Internet are causing fundamental changes in the economics of service industries as new, network‐based, global...

The Internet has the potential to revolutionize all kinds of business activities, including the creation, promotion, and delivery of services. In this paper, we examine the intersection of two frameworks in order to identify new opportunities for delivering and promoting services via the...