"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--

This book studies diverse categories of venture capital (VC) firms in India based on their ownership type (domestic vs foreign), stage of investment (early vs growth stage) and VC investment team composition (entrepreneurial experience vs investing experience). For each category of VC firms, the...

This book explores the processes producing and reproducing the garment sweatshop in India. Drawing from Marxian and feminist insights, the book theorises the garment sweatshop in India as a complex 'regime' of exploitation and oppression, jointly crafted by global, regional and local actors,...

Auto manufacturing holds the promise of employing many young Indians in relatively well-paid, high-skill employment, but this promise is threatened by the industry's role as a site of immense conflict in recent years. This book asks: how do we explain this conflict? What are the implications of...