Finn, Jerry; Garner, Michelle D.; Wilson, Jen - In: Evaluation and Program Planning 34 (2011) 3, pp. 266-272
Purpose The National Sexual Assault Online Hotline (NSAOH) is a new model for delivery of rape and sexual assault crisis services through a secure, confidential chat-based online hotline. This paper presents a program evaluation drawn from volunteer counselor and user perceptions and experiences...