Warwood, Stephen J.; Knowles, Graeme - In: The TQM Magazine 16 (2004) 5, pp. 347-353
This paper presents the findings of a survey on the use of the Japanese practice of 5‐S for workplace organisation in the UK. The research methodology was to review the literature, conduct a survey using a questionnaire, follow‐up the questionnaire with a series of semi‐structured...