It is now widely recognized that Universities can play a fundamental role on the performance of the firms’ innovation activities, because they are the main producers and transmitters of knowledge (Narin, Hamilton and Olivestro, 1997; Cohen, Nelson and Walsh, 2002; Arocena and Sutz, 2001). In the...

An extensive literature analyzes the determinants of research and development (R&D) and the impacts of R&D on firms' innovation performance and productivity. Because most available studies focus on manufacturing firms, very little is known about firms in the service sector. The gap is even more...