Showing 361 - 364 of 364
Persistent link: https://www.econbiz.de/10004866237
Persistent link: https://www.econbiz.de/10004931423
Persistent link: https://www.econbiz.de/10009600942
Purpose – In this paper the authors aim to study the impact of customer demographics on service value, customer satisfaction, and customer loyalty in the private banking industry, i.e. a high‐involvement context. Design/methodology/approach – The authors estimate a structural equation...
Persistent link: https://www.econbiz.de/10014761063