People are seeking ways to retrieve information on their health in an innovative way by looking online for information to decide whether or not to visit a doctor. Searching for health information on the Internet is always easy and convenient. However, the evaluation of the quality of health...

It is particularly important for developing countries to define useful TQM constructs to measure these principles, and their effect on improvement of performance. This research is aimed at measuring TQM constructs in the Thai manufacturing industry and Thai culture. The research identifies nine...

To achieve the expected benefits of advanced manufacturing technology (AMT), appropriate managerial efforts prior to and after adoption of these technologies are required. Quality management systems constitute certain management practices that could be used to enhance these managerial efforts in...

Purpose – To provide reliable and valid constructs of total quality management (TQM) and a measurement instrument in the context of manufacturing industries in newly industrialized countries for evaluating the TQM implementation process and to target improvement areas....