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Investigating the structural relationship between loyalty programme service quality, satisfaction and loyalty for retail loyalty programmes: evidence from Malaysia

Asiah Omar, Nor; Aniza Che Wel, Che; Abd Aziz, Norzalita; … - In: Measuring Business Excellence 17 (2013) 1, pp. 33-50

in the capital of Malaysia. Findings – It is found that all the loyalty programme service attributes (policy, reward … and loyalty in departments and superstores, particularly in the Malaysia context. …

Persistent link: https://www.econbiz.de/10014930834

How Effective Is Arbitrage of Foreign Stocks? The Case of the Malaysia Exchange‐Traded Fund

Hughen, J. Christopher - In: Multinational Business Review 11 (2003) 2, pp. 17-28

. This study examines the premiums on the iShares Malaysia Fund, which is the only exchange‐traded fund that has experienced …

Persistent link: https://www.econbiz.de/10014931752

What can phenomenology offer the consumer?

Wilson, Tony - In: Qualitative Market Research: An International Journal 15 (2012) 3, pp. 230-241

Purpose – Consumer discourse is a narrative of generically (in)formed, goal‐directed activity. If research interprets such practice, it is often deemed to draw upon phenomenology. Returning to the philosophers (Gadamer, Heidegger, Merleau‐Ponty and Ricoeur) who shaped phenomenology, the...

Persistent link: https://www.econbiz.de/10014987294

Internationalisation strategy of iconic Malaysian high fashion brands

Kuang‐Ying Loo, Benaliza; Hackley, Chris - In: Qualitative Market Research: An International Journal 16 (2013) 4, pp. 406-420

Purpose – The purpose of this paper is to explore the success factors behind four globally recognised Malaysian high fashion brands. The three main sub‐objectives are: to map the process of high fashion internationalisation onto the general retail internationalisation literature; to engage...

Persistent link: https://www.econbiz.de/10014987649

Empirical evidence on the risk management tools practised in Islamic and conventional banks

Hanim Tafri, Fauziah; Abdul Rahman, Rashidah; Omar, Normah - In: Qualitative Research in Financial Markets 3 (2011) 2, pp. 86-104

Malaysia, and selected Islamic banks outside Malaysia. The study also examines the level of adequacy of risk management tools … in this area, specifically among Islamic banks in Malaysia, this study will broaden the scope of the literature by …

Persistent link: https://www.econbiz.de/10014988275

Operational risk in Islamic banks: examination of issues

Abdullah, Marliana; Shahimi, Shahida; Ghafar Ismail, Abdul - In: Qualitative Research in Financial Markets 3 (2011) 2, pp. 131-151

Purpose – The purpose of this paper is to assess key issues in measurement and management of operational risk in Malaysian Islamic banks. Design/methodology/approach – Descriptive, analytical, and comparative analyses are used to discuss the issues of operational risk in Islamic bank through...

Persistent link: https://www.econbiz.de/10014988278

Macroeconomic environment of bull markets in Malaysia

Kan, Yoke Yue - In: Qualitative Research in Financial Markets 9 (2017) 1, pp. 72-96

Purpose The aim of this paper is to investigate the circumstances and events surrounding bull runs in Malaysia from … in Malaysia? Design/methodology/approach Case study approach is used. This research resorts to multiple resources such as …, this study identified five major themes that were behind the bull markets in Malaysia, which include capital flow, spill …

Persistent link: https://www.econbiz.de/10014988429

Shari’ah issues, challenges, and prospects for Islamic derivatives: a qualitative study

Sakti, Muhammad Rizky Prima; Syahid, Ahmad; Tareq, … - In: Qualitative Research in Financial Markets 8 (2016) 2, pp. 168-190

currently working in Islamic financial institutions in Malaysia and Singapore. This study used phenomenological techniques for …

Persistent link: https://www.econbiz.de/10014988446

A qualitative inquiry into the investment decision behaviour of the Malaysian stock market investors

Jaiyeoba, Haruna Babatunde; Haron, Razali - In: Qualitative Research in Financial Markets 8 (2016) 3, pp. 246-267

Purpose The main purpose of this study was to examine the investment decision behaviour of retail investors in Malaysia … on investment decision behaviour in Malaysia. Content analysis technique was used to analyse the data and verbatim texts … were applied in discussing the emergent themes. Findings The findings indicate that retail investors in Malaysia are …

Persistent link: https://www.econbiz.de/10014988467

Gender differences in preferences for firm characteristics across different groups of investors

Khan, Mohammad Tariqul Islam; Tan, Siow-Hooi; Chong, Lee-Lee - In: Qualitative Research in Financial Markets 8 (2016) 1, pp. 2-15

investors in Malaysia. Design/methodology/approach – Self-declared preferences are elicited through a survey of 520 investors … characteristics across retail, financial professionals and institutional investors in Malaysia, which complements previous studies …

Persistent link: https://www.econbiz.de/10014988493