Customer switching in the electricity and gas markets in Austria: The disposition of customers to switch their supplier is less pronounced in the two grid-bound energy markets of electricity and gas than it is for example in the telecommunication market. Nevertheless the switching rate is an...

The EU proposal on liberalisation of the energy markets has been widely debated in policy, stakeholder and academic circles both for its content and the potential consequences to the gas and electricity markets. However, little has been said about the empirical evidence produced by the European...