Kumar, Ashok; Motwani, Jaideep - In: Industrial Management & Data Systems 96 (1996) 6, pp. 14-19
Discusses the steps taken by Laser Inc. in the development and implementation of a statistical process control (SPC) system for two specific production lines. The SPC programme included a total of 16 steps. Explains each of these steps. Suggests that they are comprehensive in nature and can be...