"This book examines how healthcare organisations shape, adapt and resist developments in healthcare policy and practice. This is an international text bringing together contributions from around the globe and covers a wide range of different discussions in relation to the policy/practice gap"--

Organizing performance management to support high reliability healthcare / Erin S. DuPree, Mark R. Chassin -- Elimination of unintended variation in patient care / Fahmi Farah, Gary S. Kaplan -- Fundamental approaches to measuring and improving patient safety / Sarah P. Slight, David W. Bates --...