The distinguishing feature of new style product development is that it allows companies to achieve new sales growth even in markets which many suppliers regard as mature. Success is achieved by using marketing skills to focus technical skills. Discusses the operational requirements for making...

Discusses the five basic elements of an effective absentee control programme: maintaining detailed attendance records; determining reasons for absence; summarizing and analysing attendance data; taking decisive action to correct the problem; and providing quality leadership to employees....

Assesses the current status and future prospects of quality and productivity improvement efforts in business, especially in America. Presents a picture of the state of the art of quality as a way of life in the service sector. Lots of service operations lag behind manufacturers in making quality...

Discusses the problems involved when foreign investors decide to try and involve themselves in the US market. US and local income taxes are involved and investors must be apprised of this and the need to sign the appropriate agreements, models of which are enclosed herein. Looks at organization...

Quality empowering management is to the future of renewed worldwide competitiveness what quality control, participative management programmes and zero defects were to quality improvement. Empowerment holds that promoting employee involvement empowers workers to perform as whole, thinking human...

Suggests that declining product quality and manufacturers′ social responsibility is of increasing concern to consumers and to manufacturers, who must bear the cost of such faulty practice. Reviews documented cases of poor quality products and matches them with the ethical theories of...

Questions whether the traditional US model of management education which currently underpins many management courses in Australia and around the world is appropriate for Australian conditions. The analysis suggests that there is a need for a management education model which is tailored to the...

Changes in the role of information, workplace technologies, and the composition and attitudes of the workforce will have a bearing on companies′ competitive position in the marketplace; both in marketing products and services and in attracting the requisite quality and skill of workers....

The history of business is full of ups and downs. The present (or past?) recession is worrying many businesses and people. Indications are that corporations and management have more to learn from this recession than from prior recessions. For one thing, increasing global competition has made...

Despite a global shift towards democracy, terrorism targeting corporations continues at an alarming rate. British, American and Japanese corporations in particular have been the victims of an increasing number of bombings, kidnappings, cases of extortion and other serious criminal acts....