This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

Serious problems may be found in Herek, Janis, and Huth's 1987 study of the relationship between the quality of the decision-making process in an international crisis and the desirability of its outcome. A closer look at the best understood and most thoroughly documented case used in their study...