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Implementing performance measurement systems in local governments : moving from the "how" to the "why"

Agasisti, Tommaso; Agostino, Deborah; Soncin, Mara - In: Public performance & management review 43 (2020) 5, pp. 1100-1128

Persistent link: https://www.econbiz.de/10012314197

Service quality in local government and its effect on citizen satisfaction : the case of the Division of Transportation and Communications of the Regional Unit of Kavala in the reg...

Karagianni, Thomai; Theriou, Georgios - In: International journal of business and economic sciences … 11 (2018) 2, pp. 7-16

Purpose This study aims to assess the degree of satisfaction regarding service quality provided by the Transportation and Communications Division of the Regional Unit of Kavala, Greece. The main purpose of the study is accomplished through the development and the empirical testing of a...

Persistent link: https://www.econbiz.de/10011943392

The contingeny determinants in the performance of African municipal public services : an empirical study

Avelé, Donatien - In: African journal of accounting, auditing and finance : AJAAF 2 (2013) 1, pp. 52-64

Persistent link: https://www.econbiz.de/10009792149

The public sector efficiency in Italy : the case of Lombardy municipalities in the provision of the essential public services

Agasisti, Tommaso; Dal Bianco, Antonio; Griffini, Massimo - In: Economia pubblica : the Italian journal of public … 43 (2016) 1, pp. 59-84

Persistent link: https://www.econbiz.de/10011549568

How to rebuild the quality of public services at the local government level during the Covid-19 pandemic from the transaction cost theory perspective

Balcerek-Kosiarz, Marta; Mikołajczyk, Magdalena - In: European research studies 24 (2021) 3, pp. 1020-1030

Persistent link: https://www.econbiz.de/10012664722

Between management accounting tools and analysis of the performance of municipal public services : a case study

Avelé, Donatien - In: African journal of economic and sustainable development 8 (2021) 4, pp. 319-339

Persistent link: https://www.econbiz.de/10012667822

Mining and the quality of public services : the role of local governance and decentralization

Konte, Maty; Vincent, Rose Camille - 2020

This paper investigates the local effects of mining on the quality of public services and on people's optimism about their future living conditions. It also assesses the mediating role of local institutions and local governments 'taxing rights in shaping the proximity-to-mine effects. The...

Persistent link: https://www.econbiz.de/10012296920

Analysis of the effectiveness of public services provision by local governments in the years 2007 - 2013

Czaplak, Joanna - In: Oeconomia Copernicana 7 (2016) 2, pp. 223-243

Persistent link: https://www.econbiz.de/10011572751

Mining and quality of public services : the role of local governance and decentralisation

Konte, Maty; Vincent, Rose Camille - 2019

Persistent link: https://www.econbiz.de/10012137371

The causes and consequences of China's municipal amalgamations : evidence from population redistribution

Jia, Ning; Zhong, Huiyong - In: China & world economy 30 (2022) 4, pp. 174-200

Persistent link: https://www.econbiz.de/10013327067