In a growing competitive business environment, many organizations have taken by adoption the strategic planning approach to an effort for business excellence. Implementation of proper strategies plays a vital role for organizations' success. Balanced scorecard is a suitable tool for designing...

One of the performance measurements tools to evaluate the success of an organization nowadays is the Balanced Scorecard having four different perspectives. These are the Financial, the Customer, the Internal Process and the Learning and Growth perspective. In the back-drop of growing criticism...

This article explores the development of the concept of the balanced scorecard in various conditions. Observing the process of perfecting the idea provides information about the way this concept adapts both to specific organizational needs and industrial specificities. Exactly for this reason,...