Looks at how major companies have benefited from investing in e‐commerce and recommends all businesses should follow their lead. Examines the rise in dot.com shares in the USA and the UK and how there is no sign of this interest waning but that, for some considerable time to come, general...

Reports on e‐business and its boom in the financial sector and the criteria required to meet rules laid down by the Financial Services Authority (FSA). Presents FSA requirements as follows, regarding “operating” in the UK: targeting UK residents; head office/egistered office located in the...

Purpose The study looks at how salesperson’s customer orientation (SCO) mediates the impact of a host of organisational, job-related and personality-related factors on salesperson performance. Previous studies that have considered the impact of customer orientation on performance have often...

Purpose – The purpose of this paper is to determine the importance that customers give to social investment activities in their region when selecting a financial entity compared to other features directly related to the service that these institutions provide, namely the origin, the treatment...

Purpose – The purpose of this paper is to examine the literature of CSR before and in the aftermath of the financial crisis in 2008. The aim of the research question is to map out the consequences upon CSR derived from the crisis and to derive new principles of future CSR models to come...

Die Frauenanteile in den Vorständen großer Unternehmen in Deutschland sind im vergangenen Jahr etwas stärker gestiegen als in den Jahren zuvor. Die 200 umsatzstärksten Unternehmen knackten erstmals die Zehn-Prozent-Marke: 14 Vorstandsposten mehr als noch im Jahr zuvor - nämlich 94 von 907 -...

The statutory gender quota for supervisory boards is effective: the proportion of women on supervisory boards has increased over the past years, especially in the companies subject to the quota. But is the quota creating trickle-down effects for executive boards? As the second part of the DIW...

The financial crisis has opened up a global debate on the taxation of the financial sector. A number of international policy initiatives, most notably by the G20, have called for major changes in the tax treatment of financial institutions and transactions as well as individuals working in the...