Showing 1 - 10 of 103
Persistent link: https://www.econbiz.de/10007760052
Persistent link: https://www.econbiz.de/10006968806
Purpose – The purpose of this paper is to provide an analysis of the changes that have occurred in Quality Management to demonstrate that a generational change has occurred. It then seeks to establish a firm theoretical basis for the identified change. Design/methodology/approach – The paper...
Persistent link: https://www.econbiz.de/10014800437
Purpose – This paper seeks to analyse the nature of the communication process involving stakeholders in a working relationship with organisations. While most research has been undertaken to identify who or what these stakeholders are and what the patterns of relationships look like, very...
Persistent link: https://www.econbiz.de/10014694892
This contribution outlines the development of quality theory through various stages to the point where it now recognises the impact of external groups and individuals on the output of quality products and services. In particular, it articulates how the developments in stakeholder theory have...
Persistent link: https://www.econbiz.de/10014928794
Persistent link: https://www.econbiz.de/10000005005
Persistent link: https://www.econbiz.de/10003552197
Persistent link: https://www.econbiz.de/10009232732
Persistent link: https://www.econbiz.de/10002164184
Persistent link: https://www.econbiz.de/10003527768