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Purpose – Bank of America Merrill Lynch recognizes that its most valuable asset is its people – who deliver every day for its customers, clients and shareholders. The company values the differences of its people, understanding that diversity and inclusion are good for business and make the...
Persistent link: https://www.econbiz.de/10015015217
Almost everyone agrees that human resources will play a key role in company success in the next century, but too few firms take a systematic approach to human resource planning. Barron Wells and Nelda Spinks, of the University of South‐Western Louisiana, USA, provide a 15‐step checklist for...
Persistent link: https://www.econbiz.de/10014936811
Managers everywhere seek higher productivity for themselves and their organizations. But the path to increased … productivity is not always clear. Doing the “wrong” things more effectively can actually harm overall efficiency. A critical …
Persistent link: https://www.econbiz.de/10014936847
The idea that companies should provide their employees with less training, not more, is about as fashionable as the beehive hairstyle. Explores the link between training and a quality culture.
Persistent link: https://www.econbiz.de/10014936866
The flawed hero is a staple of literature, and a fact of life for companies across the world. Yet companies and management systems rarely cater for anything other than a perfect employee. Instead of seeing employees as highly diverse and imperfect human beings who can achieve great things by...
Persistent link: https://www.econbiz.de/10014936867
Significant benefits can be gained from teamwork. But when companies face tough decisions and challenges, the team‐player mentality can be more of a hindrance than an advantage. Explains why and shows how companies can get round the problem.
Persistent link: https://www.econbiz.de/10014936887
the Malmquist total factor productivity index, to distinguish productive banks from unproductive banks. Nineteen … banks, five were found to be unproductive. Bank productivity was attributed mainly to technological change, and different …’ efficiency and productivity and provides different results to the Global Finance Magazine’s best bank selection. For example, the …
Persistent link: https://www.econbiz.de/10014936961
Examines the opportunties opened up through reaching a position of self‐sustaining TQM within an organisation. Looks at the structural and philosophical transitions involved. Argues, with examples, that a TQM‐oriented organization has more strategic options open to it. Suggests four stages...
Persistent link: https://www.econbiz.de/10015033214
In‐depth example of how TQM at a hospital in Memphis, Tennessee has reduced costs, decreased occupancy rates and generally improved efficiency and quality. Explores the possibilities of well‐defined TQM in the health care sector, highlighting the need for education, motivation and good...
Persistent link: https://www.econbiz.de/10015033218
Persistent link: https://www.econbiz.de/10015045139