Markides, Vassilis; Holweg, Matthias - In: International Journal of Physical Distribution & … 36 (2006) 5, pp. 336-359
Purpose – This paper examines the diversification of services and activities by freight forwarders in the UK. Following … similar studies conducted in the USA, the paper analyses the trends towards service and revenue diversification that has been … explanations of the empirical findings. Findings – The results show that diversification appears to be closely related to both …