<title>A<sc>bstract</sc> </title> Benchmarking of rail firms has become a matter of substantial interest and many authors have emphasised the importance of transaction costs in regard to assessing the desirability of vertical separation. However, due to data and methodological limitations, previous rail efficiency...

This paper reviews the literature and then investigates the perception of European airline managers (from 58 airlines) with regard to entry barriers to aviation markets. We aim to identify the perceived effectiveness of entry barriers and how the perception differs across management levels,...

This workshop discussed challenges of measuring the performance of transport contracts, which is usually achieved by benchmarking the relevant services against a few key performance indicators (KPIs). Such KPIs (the workshop identified cost efficiency, service quality and safety/security as the...