Purpose – In the light of public concern and of strong policy emphasis on quality and safety in the nursing care of patients in hospital settings, this paper aims to focus on the factors affecting the adoption of innovative quality assurance technologies. Design/methodology/approach – Two...

Large numbers of organizations are taking great interest in the idea of knowledge management and many are launching knowledge management initiatives and programmes. A large proportion of such initiatives will fail. Yet, despite the injunctions to “learn from failure”, little detailed...

A whole array of management‐led initiatives over the past ten years has resulted in a significant shift in the basis of the employment relationship. In summary, this may be described as a move from “collectivism” to “individualism”. Highlights and describes the main elements of this...

This article makes a significant contribution to the debate about changes in the management of employee relations over the 1980s. Drawing upon data from 40 organisations, the author attempts to assess the extent of these changes in typical, rather than special case, companies. He finds that the...

Discusses the issue of management development for top management in Britain. Derives insights from the Anglo‐Japanese management development study at the University of Warwick. Underscores the strategic importance of executive development. Contrasts the “motherhoods” with the reality (and...

Interest in management development is mushrooming. The number of articles which address different aspects of it are likewise increasing apace. This has heightened the need for a broad‐based review which will pull the material together, give shape to it, evaluate it and draw out its...

Presents and discusses findings from a major study of changing employment practices in UK banking. Uses case studies to explore different patterns of reaction to a fast and radically changing business environment. Addresses important questions including the nature of the changes to human...