Numerous bank productivity studies indicate rapid changes in the structure of the financial services industry and … background of two concepts of performance evaluation – the terms efficiency and productivity, and empirically, the performance … financial institutions. The measurement of bank productivity is of vital importance from both a microeconomic and a …

regulators in Malaysia-to understand the efficiency determinants, so help to make the right decision to enhance the efficiency … right decisions that will enhance the level of firm efficiency which enhances the investments and the economy of Malaysia. …Purpose - This paper examines the financial ratios that may have a significant effect on the efficiency in Malaysian …