Strategic decision-making theories suggest that organizations that combine rational and incremental strategy implementation styles are likely to perform better than those that emphasize a single style. To assess whether these arguments apply to the public sector; we explore the strategy...

<title>Abstract</title> Many scholars and policy-makers contend that social capital and management capacity are associated with better public services. It is also likely that organizations with the capacity to manage effective co-production are better able to realize these benefits. To test these assumptions,...

<title>Abstract</title> We argue that there are four main dimensions, or faces, of public service efficiency, which should matter to theorists and practitioners of public management. The first, <italic>productive efficiency</italic>, relates to the maximization of outputs over inputs; the second, <italic>allocative efficiency</italic>, refers...

Civic-republican theories of democracy assume that increased levels of civic engagement lead to good government and better public services. This paper tests this assumption by analysing the impact of civic culture on the rate of failure in English public services between 2002 and 2004. The...