Sahay, Arvind; Gould, Jane; Barwise, Patrick - In: European Journal of Marketing 32 (1998) 7/8, pp. 616-628
The research reported here takes a complementary approach to the direct user/consumer studies, by measuring experts’ perceptions of the likely impact of new interactive media (NIM) on different product markets. This has two benefits. First, it provides a different (and, arguably,...