Purpose – The aim of the paper is to develop a conceptual model of the process by means of which the induced tourism image of a destination is created. The model focuses on the role tourism agents' relational networks play in this process and particularly on the effects of the links with...

Purpose – This paper aims to explore the pertinent issues of knowledge management in tourism using the example of tourism organizations in Austria. Design/methodology/approach – The paper undertakes a review of the relevant literature before applying Grant's model of knowledge management to...

Purpose The paper aims to illuminate the discrepancy between the need for knowledge as found in prior research and the requirements formulated by those taking part in destination development. The results are intended to contribute to further research on the role of knowledge in destination...

This study hypothesizes that while downsizing has been a reasonable strategic move for some firms, it is by no means a corporate panacea. The study further suggests that adding‐value to organizations by increasing the knowledge of employees at all levels, including the top level, is a...

Competitive success is governed by an organisation’s ability to develop new knowledge assets that create core competences. While these exist in many forms, organisational learning is an integral feature of any learning organisation that exploits its knowledge resources to generate superior...

Companies increasingly like to describe themselves as “knowledge companies”, that store and share experience and knowledge and facilitate open exchange of both. However, trends in career development encourage the “new deal” of employment, whereby employability is dependent on the mutual...

This paper draws upon the extensive operating experience of work based learning programmes by the National Centre for Work Based Learning Partnerships (NCWBLP) at Middlesex University to identify the potential for work based learning to contribute to the intellectual capital not only of employer...

This conceptual paper looks at and discusses differences between the concepts of organizational learning and (the) learning organization. Since there still seems to be confusion regarding the meaning of the two concepts, aims to clarify the two main existing distinctions – that organizational...

This paper helps explain the impact and potential for companies to better leverage knowledge and organisational learning from their portfolio of projects. It offers a model based on analysis of the development of the Boeing Company and from change management theory of a way to achieve an...

The digital economy is based on knowledge and the ultimate objective is the reinforcement of performance. The business strategy has been shifted from the management of tangible assets to intangible resources and the traditional competitive position of business units is based on their capacity...