Purpose – The purpose of this research paper is to study the governance of smart/intelligent community projects through an analysis of the level of team effectiveness of collaborative telecommunication networks. Design/methodology/approach – The research is based on a census of all Canadian...

Purpose – The intention of this paper is: first, to raise awareness in organizations of the ubiquitous nature of thinking in teams and informal groups; second, to provide the reader with conceptual tools for understanding the subtle dynamics of “team‐level” thinking; and third, to offer...

Purpose – This article seeks to address the social aspects of handling knowledge and information. For this purpose, it considers findings from social psychology and discusses their applicability in knowledge management research and practice. Design/methodology/approach – The article presents...

Purpose – The purpose of this study is to analyze the use of a team‐based organizational structure for the purpose of improving the quality of the services provided by the health care system. More specifically, the research aims to investigate the efficiency of a cross‐functional...

Purpose – This paper aims to serve as a reminder that all work arrangements, including the present case of distributed work, have their costs and benefits. Design/methodology/approach – In addition to a literature review, the paper presents empirical evidence from two case organizations in...

Purpose – The purpose of this paper is to propose that there is not one ideal network structure of knowledge flow, but many, and that the network structures of knowledge flows between employees in teams are task‐related. Design/methodology/approach – Ideal knowledge network structures in...

Purpose – Virtual teams, understood as teams with geographically dispersed members communicating primarily by use of information and communication technologies (ICT), have become a viable form for work in innovation projects involving one or several organizations. Knowledge development and...

Purpose Knowledge sharing is an important individual behavior that benefits teams and organizations. However, little is known about environments with both team and individual rewards. The purpose of this study is to investigate high-ability team members’ knowledge sharing in an environment...

Purpose – Collective work motivation (CWM) has been construed as humans’ innate predispositions to effectively undertake team-oriented work activities under ideal conditions (Lindenberg and Foss, 2011). However, management research aimed at explicating its etiology in knowledge-based...

Purpose This study aims to evaluate the impact the introduction of Microsoft Teams has had on team performance in response to the COVID-19 pandemic within a National Health Service (NHS) Community Service. Design/methodology/approach Microsoft Teams was rolled out across the NHS over a period of...