This longitudinal case study examined how the balanced scorecard (BSC) was used to facilitate change within a professional service firm, illustrating the ideas presented by Kaplan and Norton in their 2001 and 2006 books. EES Consulting is an international engineering and environmental services...

In a world of rapid and unpredictable change, the problem with strategic planning is that if you follow your plan through to the end, you will get exactly what you used to want. What you need is a framework for planning and implementing a strategy that is agile enough to adapt to a dynamic...

Abstract: Die großen christlichen Kirchen in Deutschland müssen derzeit viele Umbrüche bewältigen. Die These dieses Buches ist, dass sie dabei strategischer, experimenteller und unternehmerischer werden sollten. Auf allen Ebenen sollten die verantwortlichen Akteure einen jeweils eigenen Weg...

Proponents of the Balanced Scorecard (BSC) emphasize that the BSC translates strategy into action, but that Strategy Maps are a crucial mean to sustainable change. This literature review investigates how Strategy Maps are linked to strategic and organizational change. We aim at a better...