The decision process : five key steps -- The context for success : setting the stage -- The framing challenge : what is the real problem? -- Alternatives : the source of superior solutions -- Evaluate the alternatives : finding the value of each option -- Make the decision : getting to agreement...

L.L. gives me a job -- Learning the business -- Who will succeed L.L.? -- A committee of one -- Living the L.L. story -- To run a perfect company -- Taking L.L.Bean professional -- Fashion boom and bust -- Back on track -- End of an era -- TQ and other ventures -- A loss of relevance -- Time for...