By integrating organizational and institutional theoretical-frames this article, foremostly, formulates a three-dimensional perspective of administrative-rituals approach – administrative universalist-rituals, administrative cultural-rituals and administrative environmental-rituals – to...

This paper describes and analyses the variations in the degree of effectiveness in the implementation of civil service reform programs in Ghana, 1987 to 2001. The study focuses on two very similar reform programmes, that is, the Civil Service Reform Program (CSRP), 1987- 1993 and the Civil...

“Too much red tape” is a common complaint from businesses and citizens in OECD countries. This report analyses proven approaches commonly adopted by governments to reduce and streamline administrative procedures like one-stop shops (physical and electronic), simplification of permits and...