This paper presents a global index for the evaluation of the level of service (LOS) of the operational components at an airport. This index is useful in evaluating the overall LOS on a single scale and according to user perceptions. It is assumed that the overall LOS is a function of the LOS of...

The paper is concerned with passenger orientation, commonly called wayfinding, in airport terminals. Previous work has built on theoretical models of connectivity to quantify visual connections. The paper incorporates empirical findings of the effects of the number of decision points and level...

This paper introduces classification criteria for airports that focus on the comparability of passenger terminal facilities. The variables used to define the criteria include terminal size in terms of number of gates, passenger characteristics in terms of international/domestic passenger volumes...

Traditional airport planning and design considers the airport as an isolated entity accessed by aircraft and passengers. However, airports are rarely the final destination of air passengers - these have a need to access the airport from a widely distributed set of origins/destinations. The...