The ways an organisation goes about getting things done are commonly quite different from the command, control and communications relationships defined by formal organisation charts, written policies, procedure manuals, and job descriptions. Managerial reliance upon the definitive/coercive model...

Attempts to document how different forms of ignorance may evolve in different organizational dialogues and become embedded in organizational context. Develops the four primary forms of ignorance based on the research from social psychology, public opinion studies, legal studies, behavioral...