Purpose – This paper aims first to identify key interorganisational partnership types among non-profit organisations (NPOs) and second to determine how knowledge sharing takes place within each type of partnership. Results explore the value of social media specifically in facilitating external...

Purpose – The purpose of this special issue s to cover a substantial range of approach to knowledge management penetrating inquiry that goes beyond intra-organizational learning processes to include inter-organizational perspectives. Design/methodology/approach – As pointed out by the...

Purpose This paper aims to study the impact of information and communication technologies in organizations to capture and manage intellectual capital. The paper focuses particularly on the use of Web-based geographical information systems (Web GIS) to increase relational capital....

Purpose The purpose of this paper is to examine the role of big data text analytics as an enabler of knowledge management (KM). The paper argues that big data text analytics represents an important means to visualise and analyse data, especially unstructured data, which have the potential to...

Purpose This study aims to identify the main knowledge processes associated with organizational knowledge culture. A diverse range of knowledge processes have been referred to in the extant literature, but little agreement exists on which knowledge processes are critical and should be supported...

Purpose This paper aims to present findings from a study conducted with non-profit organizations (NPOs) in Canada and Australia, focusing on the use of tools and technologies for knowledge management (KM). NPOs of different sizes and operating in different sectors were studied in two large-scale...

Purpose – The purpose of this paper is to study the external sources of knowledge that better exploit internal knowledge in order to innovate. Design/methodology/approach – A balanced panel of 1,266 firms that respond to the Survey of Business Strategies for a five-year period was used,...

Purpose – The aim of this paper is to develop a metric that quantitatively measures the risk of knowledge drain associated with the departure of a member in communities of practice (CoP). Design/methodology/approach – This paper considers two possible cases in which departure of a member has...

Purpose – The purpose of this paper is to propose a conceptual model for understanding the impact of organisational culture on knowledge management processes and their link with organisational performance. It is suggested that organisational culture should be assessed as a multi-level...

Purpose This paper aims to explore the relationship between face-to-face social networks and knowledge sharing. Design/methodology/approach Qualitative data gathered through 25 semi-structured interviews in five manufacturing firms were collected and analysed. A grounded theory approach was used...