Consider the plight of the contemporary manager: the forces affecting corporate planning today stem from a wide variety of external sources—public interest groups, changing customer demands, foreign nations, government agencies, and many more. Consequently, the problems that managers and...

Screwing up royally : an introduction to the errors of the third and the fourth kinds -- What is a problem? : an initial framework for type three and four errors -- Organized meanness : the biggest and the most broken health system in the world -- National insecurity : the complete and utter...