This study aimed to compare two techniques of business knowledge extraction for the identification of insights related … generated content (UGC) from Twitter using two methods based on knowledge extraction techniques for business. In Method 1, an … developed for knowledge extraction that included the application of a latent Dirichlet allocation (LDA) model, a sentiment …

. However, over the years businesses have increasingly implemented information and communication technology; this has triggered … profound changes in distribution channels. A number of tools have facilitated online access to information and booking for …