Purpose The purpose of this paper is to present the state-of-the-art E-commerce logistics in supply chain management by investigating worldwide implementations and corresponding models together with supporting techniques via furniture industry. Design/methodology/approach Typical E-commerce...

Purpose The development of e-grocery allows people to purchase food online and benefit from home delivery service. Nevertheless, a high rate of failed deliveries due to the customer’s absence causes significant loss of logistics efficiency, especially for perishable food. The purpose of this...

Purpose Failed deliveries (i.e. deliveries not accomplished due to the absence of customers) represent a critical issue in B2C (Business-to-consumer) e-commerce last-mile deliveries, implying high costs for e-commerce players and negatively affecting customer satisfaction. A promising option to...

Purpose On December 20, 2021, Viya, a social media influencer (SMI) with the largest number of followers in China, was exposed for having evaded RMB 643 million in taxes during 2019 and 2020. Consequently, she was fined a total of RMB 1.341 billion by the tax authorities. While the strict...

Purpose The online direct selling mode has been widely accepted by enterprises in the O2O era. However, the dual-channel (online/offline, forward/backward) operations of the closed-loop supply chain (CLSC) changed the relationship between manufacturers and retailers, thus resulting in channel...

Purpose With the rapid development of e-commerce, multi-sourcing with supply contracts and spot buying has become more and more popular in reality. The main purpose of the paper is to explore a loss-averse buyer's optimal procurement policy in a multi-sourcing under e-commerce surroundings....

Purpose This paper aims to illustrate how the growth in e-commerce has catalysed innovative developments in robots for use in warehouses. Design/methodology/approach Following a brief introduction to e-commerce and warehouse robots, this first paper discusses Amazon’s involvement with robotic...

Purpose This paper aims to provide details of recent commercial and technological developments that are driving robotic warehouse automation. Design/methodology/approach Following a short introduction, this first provides a commercial background and identifies the factors driving the market...

Wireless communications technology has rapidly made its way into most people¡¦s daily life in Taiwan. This study surveyed 400 college students in the Taichung region to investigate the relationship between Internet services and convenience features of mobile phones. The results showed that...