Intellectual Capital (IC) is becoming more widely understood by the academic and business communities, especially its important role in value creation of an organization. However, few people are aware that IC, if not managed properly, may also pose threats, sometime serious, to an organization....

The conventional way of using the Enterprise Resources Planning (ERP) applications is inadequate for the highly dynamic, complex and demanding business environment. The efficient use of the ERP system relies heavily on the know-how, experience and quality of the users. Since the knowledge of...