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Die vorliegende Arbeit befasst sich mit einer neuen Art von Services, den Technology-Derived Services (TDS). TDS basieren auf Produkten, die aufgrund von IT-basierten Funktionalitäten in der Lage sind, autonom zu operieren und somit dem Kunden direkten Nutzen stiften. Dabei ist während der...
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Purpose - The literature review aims to facilitate a broader understanding of on-demand service platform operations management and proposes potential research directions for scholars. Design/methodology/approach - This study searches four databases for relevant literature on on-demand service...
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The rapid acceleration of digital transformation has had profound implications for services trade but the benefits of digitalisation risk being derailed by existing and emerging trade barriers. The OECD Digital Services Trade Restrictiveness Index (Digital STRI) is a new tool that identifies,...
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