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Internet banking in India : consumer concerns and bank strategies
Gupta, P. K. - In: Global journal of business research : GJBR 2 (2008) 1, pp. 43-51
Persistent link: https://www.econbiz.de/10003954648
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Women access to online banking facilities
Sarkar, Siddhartha - In: Gender development dimensions and policies, (pp. 194-222). 2007
Persistent link: https://www.econbiz.de/10003583421
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Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar; Rahman, Zillur - In: The international journal of bank marketing : IJBM 33 (2015) 2, pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
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Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab; Kumar, Amresh; Makkad, Munish - In: The international journal of bank marketing : IJBM 33 (2015) 6, pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
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Customer loyalty towards internet banking : some survey evidence for banks in India
Kundu, Sukanya; Datta, Saroj Kumar - In: The IUP journal of bank management : IJBM 13 (2014) 4, pp. 37-50
Persistent link: https://www.econbiz.de/10010490337
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Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh; Arora, Padmasai - In: International journal of services and operations management 21 (2015) 1, pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
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Customers' Demographic Profile and Satisfaction in E-Banking Services : A Study of Indian Banks
Kumbhar, Vijay M. - 2012
The present study focuses on demographic profile of the customers and its relationship with perception of service quality, service value and overall satisfaction in e-banking. Required data was collected through survey of the customer (N= 190) of Indian public and private sector banks in Satara...
Persistent link: https://www.econbiz.de/10013113349
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Exploring Rural Household’s Adoption of SSTS (Self Service Technologies) with Special Reference to ATM’s in Banking Industry
Kishore, Krishna - 2012
of time highlighted their SST capability as USPs for e.g: Canara bank was the first to release mobile ATMs in India and … SBI also claimed that it has the largest number of ATMs in India. Technological change can happen any time, in any form as …
Persistent link: https://www.econbiz.de/10013103768
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Innovation in Indian Banking : Extent of Precautions Taken by the Customers While E-Banking
Irfana, Shakira - 2013
competition not only from each other but also from non-bank financial intermediaries as well as from alternative sources of … their customers who use e-banking facility. It helps e-banking customers to bank safely using the safety measures …
Persistent link: https://www.econbiz.de/10013084858
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Increased Customers' Complaints in E-Banking Environment : Evidences from Indian Banking Industry
Kumbhar, Vijay M. - 2014
as compared with their market share against public sector banks (32%) followed by foreign banks (17%) in India. There is …
Persistent link: https://www.econbiz.de/10013068638