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The COVID-19 crisis : social perspectives
Lupton, Deborah (ed.); Willis, Karen (ed.) - 2021
account of COVID society. They provide snapshots of what life was like for people in a variety of situations and locations …
Persistent link: https://www.econbiz.de/10012384214
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Meaningful work at a distance : a case study in a hospital
Müller, Monika; Huber, Christian; Messner, Martin - In: European management journal 37 (2019) 6, pp. 719-729
Persistent link: https://www.econbiz.de/10012133983
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Coping with emotional labor in high stress hospitality work environments
Teoh, Mark Weiyii; Wang, Ying; Kwek, Anna - In: Journal of hospitality marketing & management 28 (2019) 8, pp. 883-904
Persistent link: https://www.econbiz.de/10012176753
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Emotional labor in hospitality : positive affective displays in service encounters
Li, Jing; Farber Canziani, Bonnie; Barbieri, Carla - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 2, pp. 242-253
Persistent link: https://www.econbiz.de/10011846887
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How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective
Park, In-Jo; Hai, Shenyang; Kim, Peter Beomcheol - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 8, pp. 1371-1398
Persistent link: https://www.econbiz.de/10014424405
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Connecting transformational leadership and emotional energy to job performance : the boundary role of meaningful work
Md Karim Rabiul; Ahmed, Saleh Uddin Mansur; Rashid, Harun Or - In: Journal of hospitality marketing & management 32 (2023) 8, pp. 1126-1145
Persistent link: https://www.econbiz.de/10014369560
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A systematic review of burnout studies from the hospitality literature
Ayachit, Madhura; Chitta, Shyamsunder - In: Journal of hospitality marketing & management 31 (2022) 2, pp. 125-144
Persistent link: https://www.econbiz.de/10012821090
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The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian; Li, Minglong; Bai, Billy; Wang, Ning; Li, … - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
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Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
Amissah, Eunice Fay; Blankson-Stiles-Ocran, Sarah; … - In: Journal of hospitality and tourism insights 5 (2022) 5, pp. 805-821
Persistent link: https://www.econbiz.de/10013483040
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When the political becomes (painfully) personal : org-studying the consequences of Brexit
Kerr, Ron; Śliwa, Martyna - In: Organization : the interdisciplinary journal of … 27 (2020) 3, pp. 494-505
Persistent link: https://www.econbiz.de/10012217461