Purpose Leadership coaching has become an increasingly common method to maximize competency development and behaviors for organizational leaders as well as to improve retention and career mobility. Few empirical studies have tested its capacity to generate such outcomes. The purpose of this...

Reports on the COBRA project, (constraints and opportunities in business restructuring – an analysis). Conclusions of its study were that successful introduction of new patterns of work can and often does occur quite independently of business process re‐engineering (BPR). According to...

The use of self‐assessment as a basis for evaluating progress with and achievement through total quality is increasing and like many initiatives there are some basic principles for success. Looks at the use of the EFQM Model as framework, outlines a self‐assessment process together with some...