Theoretischer Rahmen zur Erklärung administrativen Wandels -- Messung administrativen Wandels -- Fallstudien zu Reformen der Personalpolitik in der Europäischen Kommission und in den Sekretariaten der FAO, OECD und WTO.

This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector. -- Internationally, public sector organisations face enormous...